We established a structured onboarding procedure to ensure a seamless integration of new clients into our service platform.
Please find detailed steps below:
1. Request a Quote.
To initiate the process, prospective clients are required to submit a request for a quote.
This request should include a brief overview of your service needs.
Alongside this request, a validation fee of 500 USD is to be paid.
This fee serves to validate your interest and commitment to procuring our services.
2. Quote/Engagement Letter Delivery.
Upon receipt and approval of your request, Financely will respond with a quote and an engagement letter within 24 hours.
This letter will detail the scope of the services to be provided, the terms and conditions of our engagement, and the applicable fees.
3. Signing of the Engagement Letter and Payment of the Retainer.
If you agree with the terms presented in the engagement letter, the next step is to sign the letter and pay the stipulated retainer.
This retainer serves as an advance payment for our services and allows us to allocate resources to your project.
4. Commencement of the Engagement.
Upon receipt of the signed engagement letter and retainer, the engagement officially commences.
Our team will start working diligently to fulfill the contract, providing the agreed-upon services until contract consummation.
Please note that throughout this process, our team will be readily available to answer any queries and provide any necessary clarification.
We look forward to a successful collaboration with our clients.