User Agreement & General Disclaimer

Effective Date: December 6, 2024

This User Agreement & General Disclaimer (the "Disclaimer") applies to your access to and use of any Financely website, portal, dashboards, forms, payment pages, and digital tools (the "Platform") and any related advisory services (the "Services") provided by Financely ( "Financely", the "Company", "we", "us", "our"). By accessing the Platform, submitting an RFQ, booking a call, paying any fee, signing an engagement, or otherwise using the Platform or Services, you ( "User", "Client", "you", "your") acknowledge and agree to this Disclaimer.

Read this carefully: Financely is not a bank, not a direct lender, not an issuing bank, and not a broker dealer. We do not guarantee outcomes. The Platform and Services are provided on a best efforts basis and rely on third party decisions, diligence, documentation, and compliance outcomes.

Priority: This Disclaimer sits alongside our Terms of Service, Earnings & Performance Disclaimer, and any written engagement agreement. If there is a conflict, the written engagement agreement controls for that engagement, and our Terms of Service controls for Platform use.

1) Nature Of Services And Platform

1.1 Advisory Only

Financely provides professional advisory and arranging support relating to trade finance, project finance, structured credit, and related transaction support. Financely is not a bank, not a direct lender, not an issuing bank, and not a deposit taking entity. Financely does not guarantee financing, approvals, issuance of instruments, or transaction closing.

1.2 Information Purposes

Content on the Platform is provided for general information and workflow support. It is not a substitute for independent professional review. You remain responsible for your own decisions, due diligence, and transaction execution.

1.3 No Offer Or Solicitation

Nothing on the Platform constitutes an offer to sell or a solicitation to buy securities, or a public offering of any kind. Any transaction that may involve securities, if any, can only be conducted through definitive documents, appropriate eligibility gating, and compliance with applicable law.

2) No Advice And No Reliance

2.1 No Legal, Tax, Accounting, Regulatory, Or Investment Advice

Nothing provided by Financely is legal advice, tax advice, accounting advice, regulatory advice, or investment advice. Financely does not provide legal opinions. You must consult qualified professionals in your jurisdiction before acting.

2.2 No Reliance Without Independent Verification

You agree not to rely on any statement, estimate, or summary from the Platform or Services as a guarantee or as a verified fact unless it is expressly confirmed in a written engagement deliverable and supported by evidence you have independently reviewed. You are responsible for verifying counterparties, documents, claims, and transaction facts.

Practical standard:

If you cannot prove it with documents you control and diligence you can defend, you should not treat it as true.

3) No Guarantees And No Commitments

3.1 No Guarantees

Financely makes no warranties or guarantees regarding outcomes, including financing approvals, pricing, terms, timelines, issuance, closing, earnings, revenues, profits, savings, or any performance result. Any decision by any bank, lender, insurer, investor, broker, platform, or other counterparty is outside our control.

3.2 No Binding Commitment Unless In Writing

No statement on the Platform, in a call, in an email, or in any informal communication is a binding commitment. A binding commitment exists only if it is set out in a definitive written agreement executed by authorized signatories and, where applicable, by the relevant third party counterparty.

Do not misquote us: Using Financely’s name, logos, or messages to imply guaranteed funding, guaranteed issuance, or guaranteed returns is prohibited and will be treated as a material breach.

4) Third Party Counterparties, Links, And Content

4.1 Third Parties Are Independent

Counterparties and third party service providers are independent. Financely does not control their policies, diligence standards, risk decisions, or timelines. Third parties can decline, delay, or change terms at any time.

4.2 Links And External Content

The Platform may reference or link to third party websites or content. Financely does not endorse, guarantee, or assume responsibility for third party content, availability, accuracy, security, or performance.

5) Compliance, KYC, AML, Sanctions, And Source Of Funds

5.1 Screening Is Mandatory

Financely may require identity verification, beneficial ownership disclosure, sanctions screening, source of funds checks, and related compliance steps. You agree to provide accurate information promptly. Refusal, delay, inconsistency, or misrepresentation may result in immediate suspension or termination without refund, to the maximum extent permitted by law.

5.2 No Assistance With Evasion Or Misrepresentation

Financely will not assist with sanctions evasion, money laundering, document fabrication, bribery, corruption, or any unlawful conduct. Any request for prohibited conduct is grounds for immediate termination and may be escalated to relevant parties where appropriate.

6) Platform Availability, Security, And Data Risk

6.1 Availability

The Platform may be unavailable at times due to maintenance, outages, vendor failures, or other events. Financely is not liable for downtime, delays, or interruptions.

6.2 Security And Transmission Risk

No system is completely secure. You acknowledge the risk of unauthorized access, interception, malware, or spoofing. You are responsible for protecting your devices, credentials, and communications. Financely is not liable for losses caused by impersonation, lookalike domains, compromised email accounts, or unauthorized payment instruction changes where you did not verify authenticity.

7) User Conduct, Misuse, And Penalties

7.1 Prohibited Conduct

You agree not to: (a) harass, threaten, or abuse Financely personnel, (b) submit false, misleading, or fabricated documents or claims, (c) scrape, probe, or attempt to access non public areas of the Platform, (d) misuse our name or materials to market guaranteed outcomes, (e) attempt to bypass compliance, or (f) interfere with Platform operations.

7.2 Administrative Charges For Misuse

If you engage in misuse, Financely may suspend access, terminate services, and charge an administrative handling fee of $750 USD per incident to cover investigation, security, and remediation time, plus any third party costs. This is separate from any other amounts due under an engagement or the Terms of Service and does not limit other remedies.

7.3 Defamation, Threats, And Bad Faith Pressure

If you publish or communicate false statements of fact about Financely, threaten reputational harm to force refunds, or attempt coercion, Financely may seek injunctive relief and pursue recovery of damages and reasonable legal fees, to the maximum extent permitted by law.

Chargeback rule: If you initiate a chargeback or payment reversal in bad faith, you agree you owe the full amount due plus payment processor fees, investigation costs, and reasonable legal fees.

8) Intellectual Property And Restrictions

8.1 Ownership

Financely retains all rights in its methodologies, templates, workflows, frameworks, memos, checklists, and other work product unless expressly transferred in writing.

8.2 No Redistribution Or Resale

You may not copy, distribute, publish, resell, or use our content or deliverables to provide competing services without written consent. Unauthorized use may result in immediate suspension, termination, and enforcement.

9) Waivers And Release

9.1 Assumption Of Risk

You assume all risks arising from your use of the Platform and Services, including risks of financial loss, counterparty failure, documentary failure, settlement disruption, compliance outcomes, market movements, operational failures, and legal disputes.

9.2 Release To The Maximum Extent Permitted By Law

To the maximum extent permitted by law, you release Financely from claims arising from (a) third party decisions, (b) your transaction outcomes, (c) your reliance on general information, (d) delays caused by your documentation, responsiveness, or counterparties, and (e) impersonation or spoofing events where you failed to verify authenticity.

9.3 No Class Actions

To the maximum extent permitted by law, you agree that any dispute must be brought on an individual basis and not as a class, collective, or representative action.

10) Limitation Of Liability

10.1 No Indirect Damages

To the maximum extent permitted by law, Financely is not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business, reputational harm, or lost opportunity.

10.2 Liability Cap

To the maximum extent permitted by law, Financely’s total aggregate liability for any claim related to the Platform or Services will not exceed the fees actually paid by you to Financely for the specific service giving rise to the claim.

11) Indemnity

11.1 Your Indemnity

You agree to indemnify and hold harmless Financely and its directors, officers, employees, contractors, and affiliates from claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your breach, your misuse of the Platform, your misrepresentation, your unlawful conduct, or your transaction and related communications.

12) Disputes And Enforcement

12.1 Dispute Process

Dispute resolution, governing law, and arbitration are governed by our Terms of Service and any written engagement agreement. Where those documents apply, they control. Where they do not apply, any dispute relating to Platform use will be governed by St. Kitts and Nevis law and resolved through binding arbitration in St. Kitts and Nevis, conducted in English, to the maximum extent permitted by law.

12.2 Injunctive Relief

Financely may seek injunctive relief in any jurisdiction to protect confidentiality, intellectual property, payment rights, and to stop misuse, impersonation, or false statements of fact.

13) Updates

13.1 Changes

Financely may update this Disclaimer by posting an updated version on the Platform. Continued use of the Platform after posting constitutes acceptance of the updated Disclaimer.

Disclaimer: This page is for general information only and does not constitute legal, tax, accounting, investment, or regulatory advice. Financely is not a bank and does not provide loans directly. Financely provides best efforts advisory and arranging services. No financing, approvals, pricing, timelines, earnings, revenue, profit, returns, or outcomes are guaranteed. Any transaction is subject to diligence, counterparty approvals, definitive documentation, and compliance screening. If any part of this Disclaimer is unenforceable, the remainder will remain in effect to the maximum extent permitted by law.