Standard Operating Procedure (SOP) 

This SOP outlines the process for engaging Financely’s services for capital raising, private credit brokering, structured commodity finance, project finance, and trade finance distribution.

1. Inquiry and Initial Contact:
Clients interested in our services should initially request a quote through our website or book a consultation directly online. During the consultation, we discuss the client’s needs, project details, and our potential role in facilitating their financial objectives.

2. Proposal Development:
After the initial consultation, clients will receive an invitation to access our secure client portal. Within 1-3 working days of the consultation, we will provide a detailed proposal or a preliminary term sheet through the client portal if we determine that we can assist with the client’s needs.

3. Engagement and Fee Payment:
Upon agreeing to the terms outlined in the proposal or term sheet, clients are required to wire the retainer fees or origination fees within 1-5 business days. Once payment is confirmed, an official engagement letter is issued, and the client is formally on-boarded.

4. Project Execution:
We assemble a dedicated team tailored to the specific requirements of the project, including financial analysts, project managers, and sector-specific advisors. The team manages all aspects of the project from start to finish, maintaining regular communication with the client through updates and adjustments as needed. The project is considered delivered once all the agreed-upon financial structuring, negotiations, and documentation are finalized and approved by the client. Typical projects have a turnaround time of about 45 days from engagement to delivery, depending on the complexity and specifics of the transaction.

5. Completion and Final Payments:
Upon successful delivery of the project and fulfillment of all contractual obligations, the client is required to make the remaining payments as per the agreed terms. The project is formally closed out in our systems once all financial transactions are completed, and a final project report is submitted to the client.

6. Feedback and Continuous Improvement:
We solicit feedback from the client to evaluate our service delivery and identify areas for improvement. Our internal team reviews each project to enhance our processes and service offerings continuously.